Response Example :
Main":{"Error":{"Code":110,"Message":"MissingArrivalDateElement"},"DebugError":{"Incident":0,"TimeStamp":"2025-09-19 17:50:57","Message":"Missing 'ArrivalDate' Element under 'Root/Main'"
What it means :
Your Search request does not include the ArrivalDate element, which is mandatory to perform a hotel search.
Common reasons
<ArrivalDate>tag is completely missing from the XML.Typo in the tag name (e.g.,
<ArriveDate>or any other incorrect word instead of<ArrivalDate>).
Example of Wrong Request :
<Root>
<Header debug="1">
<Agency></Agency>
<User></User>
<Password></Password>
<Operation>HOTEL_SEARCH_REQUEST</Operation>
<OperationType>Request</OperationType>
</Header>
<Main Version="2.4" ResponseFormat="JSON">
<SortOrder>1</SortOrder>
<FilterPriceMin>0</FilterPriceMin>
<Nationality>US</Nationality>
<FilterPriceMax>10000</FilterPriceMax>
<MaximumWaitTime>20</MaximumWaitTime>
<MaxResponses>10000</MaxResponses>
<FilterRoomBasises>
<FilterRoomBasis></FilterRoomBasis>
</FilterRoomBasises>
<HotelName></HotelName>
<Apartments>false</Apartments>
<Hotels>
<HotelId>96773</HotelId>
</Hotels>
<Nights>3</Nights>
<Rooms>
<Room Adults="2" RoomCount="1" ChildCount="0"></Room>
</Rooms>
</Main>
</Root>
Resolution / How to fix :Add
<ArrivalDate>with a valid date in YYYY-MM-DD format.Example:
<ArrivalDate>2025-11-19</ArrivalDate>
Make sure the tag name is spelled exactly as
<ArrivalDate>and is placed inside<Root><Main>.
✅ Example of a correct request
<Root>
<Header debug="1">
<Agency></Agency>
<User></User>
<Password></Password>
<Operation>HOTEL_SEARCH_REQUEST</Operation>
<OperationType>Request</OperationType>
</Header>
<Main Version="2.4" ResponseFormat="JSON">
<SortOrder>1</SortOrder>
<FilterPriceMin>0</FilterPriceMin>
<Nationality>US</Nationality>
<FilterPriceMax>10000</FilterPriceMax>
<MaximumWaitTime>20</MaximumWaitTime>
<MaxResponses>10000</MaxResponses>
<FilterRoomBasises>
<FilterRoomBasis></FilterRoomBasis>
</FilterRoomBasises>
<HotelName></HotelName>
<Apartments>false</Apartments>
<Hotels>
<HotelId>96773</HotelId>
</Hotels>
<ArrivalDate>2025-11-19</ArrivalDate>
<Nights>3</Nights>
<Rooms>
<Room Adults="2" RoomCount="1" ChildCount="0"></Room>
</Rooms>
</Main>
</Root>