Response Example:
"No bookings were found"
"There Was No Booking(s) Found In The System Corresponding To The Given Booking Code(s)!"
The specified GoBookingCode does not exist in the database
What it means
The system couldn’t find any booking that matches the booking code(s) you sent.
Common reasons
Incorrect booking code(s): Typo, missing digits, or using a non-GGT reference.
Wrong credentials / profile: The API user isn’t associated with the agency/RA that owns the booking.
Resolution / How to fix
Verify the reference(s)
Make sure you’re sending valid GGT booking numbers (not client or supplier references).
Remove spaces, special characters, or leading zeros that aren’t part of the booking ID.
Still not found?
Contact your dedicated OPS team or sales representative to verify the specific booking(s) and confirm your access.